Cancellation policy

Cancellation by attendee

For hands-on courses, attendees who cancel at least four weeks before the course begins receive a refund minus a 10% deduction. Alternatively, you may transfer to a future course date, though any price increase must be paid.

Online course purchases follow a different policy: you may request a full refund within 14 days of the original purchase date, provided that no more than 25% of the course content has been viewed or accessed. Refund requests must be emailed to support. Requests made after 14 days, or exceeding the 25% access threshold, are not eligible.

Cancellation by SonoSkills

When SonoSkills cancels or reschedules a hands-on course, attendees may either attend the rescheduled dates or receive a full refund.

For additional details, refer to the Booking Terms & Conditions on our website.